Service

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Service Commitment

Dear Customer:     Thank you for choosing us. In order to let you buy with confidence and use it with ease, he

Dear Customer:    

Thank you for choosing us. In order to let you buy with confidence and use it with ease, hereby announce the after-sales service policy of our products and equipment within the warranty period/outside of the warranty period. Warranty period    


Respond within 12 hours after receiving the customer's notification, communicate in time to understand the actual situation on the spot (fault point, cause of failure, and degree of loss of spare parts). If it is a general technical fault, provide technical guidance by telephone in time until it is eliminated, if it is a damaging fault, implement it in time After-sales service personnel and spare parts (except for the customer's permission) rush to the customer site for maintenance within 24 hours. We hereby implore the customer company to provide personnel and tool support within its capacity. Hunan Jingzheng Equipment Manufacturing Co., Ltd. would like to express our gratitude to your company for your support! ! !

Out of warranty      

Respond within 12 hours after receiving the customer's notification, and communicate in time to understand the actual situation on the site (fault point, cause of failure, and degree of loss of spare parts). If it is a general failure, promptly provide technical guidance by telephone until it is eliminated, if it is a damaging failure, implement the after-sales service in time Service personnel and spare parts (except for the customer's permission) rush to the customer site for repairs 24 hours a day, and appropriately charge paid service fees and spare parts costs. Our company can also provide corresponding technical support and spare parts at cost if customers have requirements for other than our company (domestic and imported equipment).    I hope that our company's equipment and timely service will provide good market effects for respected customers! Let us both cooperate with each other for mutual benefit and jointly accept the market challenge of polyurethane series products!

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